Effective Date: 1/1/2023

1. Introduction

These Terms and Conditions govern your use of Hello Doctor’s e-commerce platform for Health & Wellness-related products and services. By accessing or using our services, you agree to comply with and be bound by these terms. If you do not agree with these terms, please do not use our services.

2. Account Registration

To use certain features of our services, you may be required to create an account. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account. You agree to provide accurate and complete information during the registration process and to update your information as necessary to ensure its accuracy.

3. Ordering and Payment

3.1. Order Placement: By placing an order through our platform, you are making an offer to purchase products or services. We reserve the right to accept or reject your offer at our discretion.

3.2. Pricing and Payment: Prices for products and services are displayed on our website and are subject to change without notice. Payment is due at the time of purchase, and we accept various payment methods. By providing your payment information, you authorize us to charge the specified amount.

3.3. Cancellation and Refunds: Orders may be subject to cancellation and refund policies as specified on our platform. Please review our Refund Policy for more details.

4. Delivery and Returns

4.1. Delivery: We will make reasonable efforts to deliver your order according to the specified delivery options. However, delivery times may vary, and we do not guarantee specific delivery dates or times.

4.2. Returns: Please refer to our Return Policy for information regarding returns and exchanges.

5. Use of Our Services

You agree to use our services for lawful and appropriate purposes. You may not use our services for any illegal or unauthorized purpose, including, but not limited to, transmitting any harmful, infringing, or offensive content.

6. Intellectual Property

All content and materials available on our platform, including but not limited to text, images, graphics, logos, and software, are protected by copyright, trademark, and other intellectual property laws. You may not use, reproduce, or distribute our content without our express written permission.

7. Limitation of Liability

In no event shall Hello Doctor be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in any way connected with the use of our services, including but not limited to damages for loss of profits, business interruption, or loss of data.

8. Termination

We reserve the right to terminate or suspend your access to our services at our discretion, with or without cause and without notice. Upon termination, your right to use our services will cease immediately.

9. Privacy

Your use of our services is also governed by our Privacy Policy. By using our services, you consent to the collection and use of your information as described in the Privacy Policy.

10. Changes to Terms and Conditions

We may update these Terms and Conditions from time to time. Any updates will be posted on our website with a revised effective date. It is your responsibility to review these terms periodically.

11. Contact Us

If you have any questions or concerns regarding these Terms and Conditions, please contact us at:

Hello Doctor

Email:- [email protected]

Thank you for choosing Hello Doctor. We look forward to serving you and providing you with quality Health & Wellness-related products and services.